Sorry We Missed You
Platform work can shift business risk onto workers while describing them as independent.
The film examines work structured by delivery targets, subcontracting, and financial risk. A person may be called self-employed while having little control over schedule, pricing, or the consequences of missing a metric.
Technology can coordinate work efficiently, but it can also make labor more visible for monitoring while obscuring who is responsible for injury, downtime, and family strain.
Individual effort matters, yet a story of personal resilience can hide bargaining power and the availability of alternatives. Working harder cannot solve conditions set by contracts and platform design.
The film asks whether flexibility is freedom when refusing a shift or slowing down threatens a worker's income. Fair work requires examining who controls the system and who carries its risk.
The film asks whether flexibility is freedom when refusing a shift or slowing down threatens a worker's income.
When a job is called flexible, who actually controls the schedule and who bears the cost when the system fails?